StageText Pro Refund Policy
Effective date: September 8, 2026
Try It Free First
StageText Basic is free and includes most features without limits. Before buying Pro, we recommend testing Basic in your actual performance setup. Projects with 3 or more tracks can be opened and edited in Basic, so you can check your whole workflow in advance, except for entering Show Mode and PPTX export.
Refund Terms
- Request a refund within 14 days of purchase and we will refund the full amount, no questions asked.
- Once a refund is processed, the license key is invalidated immediately. Activated devices revert to Basic the next time the App starts with an internet connection.
- A refunded key cannot be activated again.
After the refund window, we will still consider a refund if a defect in the App prevents you from using Pro features and we are unable to fix it within a reasonable time.
When We May Decline
- Requests made more than 14 days after purchase, except for the defect case above
- Cases where the license key was shared with third parties or the license agreement was otherwise breached
- Repeated purchase-and-refund cycles by the same purchaser
How to Request
Payments and refunds are handled by our Merchant of Record, Lemon Squeezy. Use either method:
- Open the Lemon Squeezy customer portal from the link in your purchase receipt email and request a refund.
- Email support@stagetext.app with your order number or purchase email, and the Developer will process it from the Lemon Squeezy dashboard.
Refunds go back to the original payment method and may take 5 to 10 business days to appear, depending on your card issuer. Any tax calculated by Lemon Squeezy at checkout is refunded together with the purchase amount.
Switching Devices Does Not Require a Refund
One license can be active on up to 2 devices at the same time. To move to a new computer, deactivate on the old device and activate on the new one. If the old device is no longer available (broken or lost), email support@stagetext.app and we will release the activation.